We offer a large selection of model train engines, great service, and fast shipping. Your satisfaction is guaranteed and is backed by our 30-day money back guarantee (see below).

You can contact us by email at:

Mailing and shipping address:
1575 East 12th St
Brooklyn, NY 11230

Telephone inquiries: 1-800-506-9687

30-DAY MONEY BACK GUARANTEE: Contact us for a Return Authorization (RA) number (email returns@modeltrainengines.com) prior to shipping the item back to us. The cost of the item will be refunded to you after it is received by us in the original packaging and in satisfactory condition. Shipping charges are not refunded and the customer is responsible for the cost of return shipping.

Orders in the Continental U.S. (lower 48 states) are SHIPPED via UPS Ground or USPS Priority Mail. Shipping to Canada is via UPS Ground and is calculated by the UPS Shipping Calculator at checkout.

INTERNATIONAL ORDERS are shipped via UPS Worldwide and shipping costs are calculated at checkout by the UPS Shipping Calculator. US locations that are outside of the lower 48 states are considered international orders for shipping purposes. International orders may take 2-3 additional business days before they ship out.

We only ship if the SHIPPING ADDRESS is identical to the BILLING ADDRESS of your credit card.

SALES TAX of 8 7/8% will be charged to customers in New York State.

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